How We Work at LRM Customs
Here is exactly what happens when you bring a vehicle to LRM Customs in Pantego, from the first phone call to the day you drive it home. We manage the insurance claim, pick your car up and drop it back off, and keep the repair moving so you are not left chasing updates. Whether it is a single door ding or a full collision job, the path through our shop is the same five steps.
Call us or send the quick form with your name, your number, and what you need. We will talk through the damage and set up a free inspection at the shop on W Pioneer Pkwy. You get a written estimate before any work starts, and we walk you through what we found and what it will take to fix it. No surprise line items later.
This is the part most people dread, so we take it off your plate. We work with the major carriers, including USAA, State Farm, Geico, Allstate, and Progressive, and we deal with the adjuster directly. We document the damage with photos, write the estimate to match, and keep the claim moving on our end. You approve the plan, we handle the back and forth.
If your job is hail or weather related, it is usually covered as a weather claim rather than an at-fault accident. Coverage varies, so check your own deductible with your carrier, and we will build the paperwork around whatever they approve.
You have a life to run, so you should not lose a day sitting in a waiting room. If you are in the Pantego and Arlington area, we can pick your vehicle up and bring it back once the repair is finished. Ask about pickup when you call and we will set the window.
Your car goes to the right part of the shop for the work it needs. Shallow dents and hail go to paintless dent repair (https://www.lrmcustoms.com/paintless-dent-repair/), which keeps your factory paint. Structural damage, panel work, and painted repairs go through collision repair (https://www.lrmcustoms.com/collision-repair/). Color changes and refinishing run through custom paint (https://www.lrmcustoms.com/custom-car-paint/). We follow the manufacturer procedures for your vehicle so it goes back together the way it was built, and we keep turnaround short by keeping paint, body, and mechanical all under one roof.
Before you get the keys back, the car gets a detail so it leaves cleaner than it came in. We walk you through the finished work, point out what we did, and back the repair with a written warranty. Then you drive home.
Why we run it this way
Plenty of shops fix cars. Fewer of them own the whole thing from the claim to the clean handoff. We built the process around the two things that actually stress people out after an accident or a hailstorm: dealing with insurance, and being without a car. Taking both off your plate is the point. It is also why we keep paint, collision, and detail in the same building, so your repair does not get passed between vendors and stall.
What we repair
- Paintless dent repair: hail, door dings, and shallow dents with no repaint
- Collision repair: structural work, panel replacement, and painted repairs
- Custom paint and restorations: color changes, refinishing, and full restorations
- Signature protective finish: our protective coating to keep the finish looking new
Want to know who is doing the work? Meet the crew on our about page
Serving Pantego and the surrounding area
We take care of drivers in Pantego, Arlington, Dalworthington Gardens, Kennedale, Mansfield, Grand Prairie, Fort Worth, and the Hurst, Euless, and Bedford area.
FAQS
Yes. We work with the major carriers and deal with the adjuster directly, including documenting the damage and writing the estimate to match. You approve the plan and we handle the claim from our side.
Yes, if you are in the Pantego and Arlington area. Ask about pickup and delivery when you call and we will set a time that works for you.
It depends on the work. A single dent can be same day, while collision or hail jobs usually run a few days based on parts and how fast the claim clears. We give you a time estimate at inspection and keep turnaround as short as we can.
Yes. We back our repairs with a written warranty and go over the terms with you at handback.
An appointment helps us get you in and out faster, but you are welcome to call first and we will find the soonest slot for your inspection.
What Our Customers Say
Ready to start?
Tell us your name, your number, and what happened, and we will call you back. Call (682) 301-3126 or use the form on our homepage.